taindustrial.com Terms of Use

Thank you for using the taindustrial.com web site.  taindustrial.com is owned and operated by T&A Industrial Ltd. (T&A) which is solely responsible for it's content.  The taindustrial.com web site is for the use of T&A customers to gain information about products offered for sale by T&A, and for the purchasing of catalog products.  Users of the product catalog may download  product information, including images, on the site for personal non-commercial use.  T&A retains complete intellectual property rights for downloaded materials which may not be altered or modified in any way.   All other trademarks, product names and company names and logos that appear on this site are the property of their respective owners.  Products and services available on this site are for customers located in the continental United States of America only.  This site is operated in the state of Wisconsin in the United States of America.

Liability Restrictions

Links to manufacturers are provided to the consumer for the purpose of gathering product information.  T&A Industrial is not responsible for the content of linked sites, nor do we endorse those sites.  Every effort has been made to supply accurate and reliable product information and pricing.  However, T&A will not be held responsible for information that is found to be inaccurate or incomplete. 


Policy information

  1. How to open an account at T&A
  2. Customer information
  3. taindustrial.com and cookies
  4. Shipping
  5. Returns
  6. Cancellations

How to open an account at T&A

New customers can open an online account by following the instructions located here.
Filling out and submitting the form starts the application process.  By the next business day you will be emailed a user ID that you can use in conjunction with the password that you chose to gain access to the ordering system.

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Customer information

Customer information supplied to T&A is used for the sole purpose of processing orders.  T&A does not sell or otherwise divulge the account information or email addresses supplied by our customers.  Customers needing to change account information such as a change in shipping address or credit card number should contact T&A by sending an email to: customerservice@taindustrial.com or by phoning 262-783-4900.  You will be notified by return email when the change is made effective.

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taindustrial.com and cookies

Cookies are small files that are stored by your browser on your computer's hard drive.  Our site does not use cookies.  The only information we gather from our customers is the information you provide.

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Shipping

T&A uses United Parcel Service (UPS) or LTL carriers for shipment of customer orders.  Shipping charges are based on actual weight at time of shipment and are not calculated at time of order placement.

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Returns

Customers needing to return merchandise for any reason should first call T&A at 262-783-4900 to obtain a Return Goods Authorization number.  This RGA number must appear on the outside of every package being returned.  Send returns to:

T&A Industrial Distributors
Attn: Return Goods Department
12550 Robin Lane
Brookfield,  WI   53005-3124

Return shipping charges are the responsibility of the sender.

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Cancellations

Customers needing to cancel an item or an entire order should contact customer service at 262-783-4900.  Orders can be cancelled up until the time of shipment. Customers canceling orders that have already been shipped from T&A should follow the return procedure as stated above. 

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Copyright © 2000  T&A Industrial Distributors. All rights reserved.
Revised: July 22, 2003 .


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